Frequently Asked Questions

Maple Syrup

Why is single source maple syrup so important?

Maple syrup comes from maple trees, the sap produced by these trees vary according to the soil, terrain, weather and harvest time as well as syrup making process. Maple syrup is therefore unique with each batch and producer, with a specific taste and texture.

Mixing or blending maple syrup from different producers dilutes that very special character that each producer has worked so hard to refine.

How is it made?

In short, maple syrup is produced from the sap of maple trees which is harvested between February and April. The harvested sap is evaporated in a ‘sugar house’ until the wanted viscosity is reached and then bottled.

Check out the ‘Hand Crafted’ page which attempts to convey in more detail the dedication and hard work that goes into every bottle of this natural elixir.

How do I store Maple Syrup after opening?

Once opened, Maple Syrup should be stored in the fridge and keeps for many months. For long term storage (really?!), the Vermont Sugar Makers Association says that maple syrup retains its flavor best when kept in the freezer (it will not freeze solid).

Maple Cream should always be kept in cool and dark place. Separation of some syrup in the cream is natural, just stir before each use. You can also freeze it.

Maple Sugar can be kept in a cool and dry place.[

Shipping Information

How do you ship?

All orders are packaged and shipped with Swiss Post (CH) and DHL or DPD (EU), packaged with cardboard cushions, and care.

Where do you ship?

We ship to Switzerland and Europe. If your country is not listed, please contact us and we can arrange shipping.

When will you ship?

We ship within two business day for Swiss Orders and within week for EU Orders, depending on volume of orders. Rest assured though, we will do our best to get delicious maple syrup to you as soon as possible.

Other requests?

If you have a need for an express order or any other specific instructions, let us know in the order ‘Additional Information’.

Feel free to get in contact with us, we are very happy to help.

Maple syrup is great with everything!

Solo or as a combo, make something delightful from Maple.

Grilled Salmon with Smoked Maple Syrup

by Philippe Coley | Dec 22, 2017 | Recipes

Very simple yet amazingly delicious, a kind of 'Asia meets Vermont' dish. Amounts are not included, just let your taste guide you! Place salmon in bowl, add Soy Sauce and Sugar Bob's Finest Beech Wood Smoked, make sure salmon is fully coated coated Pre-heat...

Banana Oatmeal Pancakes

by Philippe Coley | Aug 31, 2017 | Recipes

Also one of the preferred recipes of Karlie Kloss, super simple and very very delicious with just 1 banana, 1 egg, handful of Oats and, since we have choice, Runamok's Cinnamon & Vanilla or Wood's Vanilla Beaned. Put the banana in a bowl and mash with a fork. Add...

Maple Tahini Grilled Sweet Potatoes